Director of Member Services Job Advertisement

The Connecticut State University American Association of University Professors (CSU-AAUP) seeks a Director of Member Services.

CSU-AAUP is a public higher education employee union for approximately 3,100 full-time and part-time teaching faculty, coaches, trainers, counselors, and librarians for the four regional comprehensive public state universities in Connecticut. CSU-AAUP maintains its primary business office on the campus of Central Connecticut State University in New Britain, Connecticut.

The Director of Member Services handles grievance and contract administration, executive officer support, staff coordination, and general member and organizational services including database and budget management.

The position requires a person who is able to multi-task and prioritize a multitude of different duties on a daily basis. On any given day, the Director of Member Services may be office manager, secretary, grievance officer, negotiator, counselor and/or legal liaison.

The position is full-time (35 hours/week) and offers competitive salary and a full benefits package. This position is part of the staff union bargaining unit.

The successful candidate will possess excellent written, oral and interpersonal communication skills; professional experience in labor relations and public higher education; experience and understanding of workers’ rights and labor issues; information technology literacy skills (Microsoft Office Suite platform); knowledge of political issues; diplomacy; flexibility; and self- directedness.

A complete job description can be found at

Minimum requirements include a college degree; experience in labor relations and public higher education; and demonstrated diplomacy and interpersonal skills. Familiarity with Connecticut public higher education and Connecticut political issues is preferred.

Salary range: $70,000 for minimum qualifications; higher salary for preferred qualifications and experience. Generous benefits package.

Candidates should submit via email a resume and a statement summarizing their experience to Christine Guarnieri ( Please include “Director Member Services – YOUR NAME” in the subject line of the email. A candidate may also mail his/her resume and statement summarizing experience to Christine Guarnieri, AAUP, Science Building 165, Willimantic, CT 06226. No phone calls please. Review of applications will begin immediately and continue until the position is filled.